1. About this policy
This policy describes how 3D Camera Control handles information when you use 3d-camera-control.com, including image angle editing, multi-view generation, pose editing, and camera movement video tools.
2. Information we process
We process information you provide and information needed to operate the service:
- Account details, including your email and authentication information.
- Uploaded images, prompts, camera settings, generated images and videos, and task records.
- Orders, subscription status, credit balances, and payment transaction references. Payment providers handle payment credentials.
- Support messages and attachments you send us.
- Technical information such as IP address, browser, device, request timestamps, and error logs.
3. Why we use information
We use this information to authenticate users, run requested AI tasks, deliver outputs, manage credits and subscriptions, handle support, and investigate errors or abuse. We also process information where necessary to meet legal obligations and protect the service.
4. AI processing and service providers
Your inputs and relevant settings may be sent to third-party AI providers to perform the requested generation. Hosting, storage, authentication, payments, and operational service providers may also process information needed for their functions. Upstream processing is subject to the applicable provider terms and data practices; this policy does not promise that every provider has identical retention or training practices.
Do not submit confidential material or images you are not authorized to share. Contact us before submitting material with specific data-handling requirements.
5. Storage and retention
Inputs, outputs, and task records may be retained to deliver results, support account history, and investigate failures. Some outputs may be copied to our configured storage; third-party output links may expire. We do not promise permanent availability or automatic deletion within 24 hours. Save a copy of outputs you wish to keep.
Retention depends on the type of data and the purpose for processing it. Account, support, billing, and security records may require different retention periods. Contact us to request deletion; legal obligations, dispute handling, security needs, and backup cycles may affect what can be deleted and when.
6. Cookies and preferences
We use cookies or similar storage for authentication, session security, and language or interface preferences. Additional analytics technologies, where enabled, may collect usage information. Browser controls can restrict cookies, but blocking essential cookies can prevent sign-in or other functions. Where required, optional technologies are subject to applicable consent requirements.
7. Disclosure and security
Information may be disclosed where required by law, to investigate fraud or protect rights, or in connection with a business transfer subject to applicable protections. We use safeguards designed to limit unauthorized access. No online service or storage system can guarantee absolute security.
Providers may process data outside your country. Applicable transfer requirements depend on your location and the services involved.
8. Your choices and requests
Depending on applicable law, you may have rights to access, correct, delete, obtain a copy of, or restrict processing of your personal information. Contact support@3d-camera-control.com with your request and account email. We may verify your identity before responding. Do not send passwords or full payment card details.
The service is not directed at children. If you believe a child has provided personal information without appropriate authorization, contact us so we can investigate.
9. Updates and contact
We will update the date on this page when this policy changes and provide additional notice where required. Questions can be sent to support@3d-camera-control.com. See also our Terms of Service and Refund Policy.